Shipping policy

Last Updated: 01-09-2025

At ScentsByAtif.pk, we aim to deliver your favorite fragrances to your doorstep quickly and safely. Please read our shipping policy to understand how your order will be processed and delivered.

🕒 Order Processing Time

All orders are processed within 1–2 business days after you place your order.

Orders are not processed or shipped on Sundays or public holidays.

🚚 Shipping Methods & Delivery Time

We deliver across Pakistan using trusted courier partners (TCS, Leopard, M&P, Call Courier).

Estimated Delivery Time:

Major Cities: 2–4 business days

Other Areas: 3–7 business days

Remote Areas: May take additional days depending on courier coverage

💸 Shipping Charges

Standard Shipping: Rs. 200

Free Shipping: On orders above Rs. 3,000

🚫 Failed Delivery / Wrong Address

Deliveries may fail if:

The customer provides an incorrect address

Customer is unreachable by phone

No one is available to receive the parcel

Please double-check your address before placing the order.

🔄 Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours with:

Order number

Pictures of the parcel/product

Your contact details

We will help you with replacements or resolution.